Privacy Policy

DhanCash, a brand of Ind Global Securities Limited (the Company), incorporated with MCA on November 2, 1994, CIN U74899DL1994PLC062516, registered office at P-9, Pandav Nagar, Mayur Vihar, Phase-I, East Delhi, New Delhi, 110091, registered as NBFC-ICC, Base Layer Non-Deposit Taking Non-Systemically Important NBFC, registration No. 14.01021.

This Privacy Policy outlines practices in relation to storage, use, processing, and disclosure of personal data accessed via our website (“Platform”). We are committed to protecting your personal data. By providing consent, you acknowledge we will collect, store, use, and disclose personal data in accordance with this Policy.

We collect personal data including:

• Identity Data – name, DOB, marital status, gender, educational qualifications, employment status, ID documents, photographs
• Profile Data – username, password, purchases, preferences
• Contact Data – phone, email, address
• Financial Data – bank account details, statements, tax details, income
• Financial Information – as defined under RBI Account Aggregator Directions
• Transaction Data – details of transactions through Platform
• Credit Data – credit information and scores from credit information companies
• Marketing and Communications Data
• Technical Data – IP address, browser type, device info
• Usage Data – how you use the Services
• Health Data – health parameters from scans
• SMS Data – sender names, body, received time

We do not access mobile phone resources except as disclosed. We may access camera, microphone, location solely for onboarding/KYC after explicit consent.

We use your personal data to:

• Register you as user and create account
• Verify identity
• Provide Services
• Manage our relationship
• Conduct KYC compliance
• Authenticate transactions
• Administer and protect our business
• Deliver content
• Send communications via SMS/phone/WhatsApp
• Monitor trends and improve our business
• Perform obligations and enforce Terms
• Undertake marketing and advertise products
• Carry credit checks and screening
• Detect fraud and money laundering
• Investigate illegal activities
• Address grievances
• Detect and recover from cybersecurity incidents
• Ensure compliance with applicable laws

We may share your information with lending partners as we act as a Loan Service Provider (LSP). We share Credit Data with third parties only with your authorization.